Company Name: Language Support Consultancy
The administrator of personal data
The administrator of personal data at www.bilingualhouse.com Language Support Consultancy (hereinafter referred to as the Administrator), which is responsible for ensuring the security of your personal data is:
General statement of duties and scope
The Company is required to process relevant personal data regarding clients as part of its operation and shall take all reasonable steps to do so in accordance with this policy.
The Company shall, so far as is reasonably practicable, comply with the Data Protection Principles (Principles) contained in the Data Protection Act and the GDPR to ensure all data is:
• Fairly and lawfully processed
• Processed for a lawful purpose
• Adequate, relevant and not excessive
• Accurate and up to date
• Not kept for longer than necessary
• Processed in accordance with the data subject’s rights
• Not transferred to other third parties
• The Company is ‘Language Support Consultancy”.
• Parental consent includes the consent of a guardian or primary carer.
• Parents includes guardian or primary carer.
• Data Subject is an individual who is the subject of the personal data.
Personal data covers both facts and opinions about an individual, where that data identifies an individual. For example, it includes information necessary for providing services, such as client names and contact details. Personal data may also include sensitive personal data as defined in the Act.
The following personal data will be processed:
• Name and postal address (for invoicing purposes)
• Contact number
• Child’s name
• Child’s age
• Child’s education details
• Ongoing support notes
Sensitive personal (special category) data
The Company will not be required to process any special category data as outlined in Article 9 of the GDPR.
Processing of personal data
Consent is required for the processing of personal data.
Lawful basis for processing data
The lawful basis for processing as set out in Article 6 of the GDPR has been determined as:
• Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
Rights of access to information
Data subjects and Parents have the right of access to information held by the Company. Any data subject wishing to access their personal data should put their request in writing to the Company. The Company will endeavour to respond to any such written requests as soon as is reasonably practicable and in any event, within 30 days for access to records and 14 days to provide a reply to an access to information request. The information will be imparted to the data subject as soon as is reasonably possible after it has come to the Company’s attention and in compliance with the relevant Acts.
Right to rectification – Accuracy
The Company will endeavour to ensure that all personal data held in relation to all data subjects is accurate. Data subjects must notify the data processor of any changes to information held about them. Data subjects have the right to request that inaccurate information about them is erased. This does not apply in all cases, for example, where records of mistakes or corrections are kept, or records, which must be kept in the interests of all parties to which they apply.
Right to erasure – Right to be forgotten
Data subjects and Parents have the right to have personal data erased. Individuals can make a request for erasure verbally or in writing and all data held will be destructed securely within 30 days.
If an individual believes that the Company has not complied with this Policy or acted otherwise than in accordance with the Data Protection Act, the Company should be contacted.
The Company will take appropriate technical and organisational steps to ensure the security of personal data.
All staff will be made aware of this policy and their duties under the policy.
The Company and all staff are required to respect the personal data and privacy of others and must ensure that appropriate protection and security measures are taken against unlawful or unauthorised processing of personal data, and against the accidental loss of, or damage to all personal data.
An appropriate level of data security must be deployed for the type of data and the data processing being performed. Personal data must be stored in appropriate systems and be encrypted when transported offsite.
Retention of data
The Company will retain data for up to one year after the service engagement ceases.
When data held in accordance with this policy is destroyed, it must be destroyed securely in accordance with best practice at the time of destruction.
If you have any questions or concerns about the privacy and security policy of your personal data, we encourage you to contact the Administrator at our telephone number +447837997393 or e-mail firstname.lastname@example.org
If you want to update or delete your personal data, if you can not or do not want to do it yourself, please contact the Administrator at our phone number +447837997393 or e-mail email@example.com
Author: Aneta Nott-Bower
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What types of cookies do we use ?
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